We chose Zipline because of their ability to ensure our store teams have access to the resources necessary to deliver outstanding customer service.
- Brian Wehrle | Director of Store Experience |
At Retail Zipline, we know that retail pharmacies are more than just stores: They’re the heart of local communities. Every day, your frontline employees deliver trusted care, essential products, and vital prescriptions to millions of people worldwide, guiding them on the path to better health. To be successful, your employees need access to real-time resources, directives, training documents and policies at their fingertips.
With Zipline, you can:
Automate your teams’ administrative tasks.
Retail Zipline organizes action-items in real-time, freeing up associates and pharmacists from the administrative headache of tracking to-dos and giving them time back to engage with customers.
Track compliance in real-time.
Retail Zipline’s readership and task tracking gives your HQ and field leaders the power to quickly communicate rapidly changing (and localized) health and safety directives, then track their successful completion.
Empower your stores to evolve.
You’re focused on delivering innovative health solutions for customers, digitizing your company’s offerings, and modernizing your in-store experience. Retail Zipline’s Resource Library provides pharmacists and associates a one-stop-shop to easily access multimedia education, training videos, and all information necessary for the rollout of these new critical initiatives.
The world of retail pharmacy is changing fast. Today’s customers don’t just expect well-stocked shelves. They expect convenience, speed, value and personalized engagement. We empower your frontline teams to combine authentic customer service with the latest technology.
Customer Resources
Health and Safety Compliance In Retail
This summer, NAPCOResearch sent a team of secret shoppers out to 100 omni-channel retailers to see how well they were performing amid new Covid-19 health and safety regulations and guidelines. We analyzed the raw data, take a look at what we found.
How Retail Zipline Protects Brands From Inevitable Covid Lawsuits
Now, as CEO and Co-Founder of Retail Zipline, Melissa has a unique perspective on how retailers across the country are dealing with perhaps the biggest change of all: COVID-19. We sat down with Melissa to talk about the shifts she’s seeing in communications best practices as retailers adjust to life amidst the pandemic.
Why Retailers With Complex Organizational Structures Require Specialized Communications Solutions
If you have ever wondered how the best retailers in the world ensure that 100% of their fleet see and act on every HQ directive, you can stop wondering.
